Reference

Legal terms for India accounts

This page sets out how we handle terms, privacy, access, and policy requests on 7lottery.

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7lottery Legal terms for India accounts
CONTACT ROUTES

Where to send legal requests

Use the route that matches your request, and send the account email, the policy section, and the change you want.

Email legal desk Send your account email, the policy section, and the exact change you want. We use those details to verify the request, route it to the right team, and keep a clear record of the reply.
In-app message Use the help channel from your logged-in account when you need a trace tied to your profile. That keeps identity checks simple and lets us answer inside the same thread.
Written request If you need a formal trail, ask for the postal route and include the date, your account email, and the policy point you want checked. We will send the next step allowed by local law.
DATA PRACTICE

How we handle your records

We keep the records needed to run the account, answer requests, and meet legal duties. Cookies help the site remember session state and reduce repeat checks, while security logs record access events…

Data handling

We collect only the details needed to open, secure, and service your account, plus records required for disputes and legal duties. The purpose stays tied to the request you made, not to unrelated use.

Cookie use

Cookies help us remember your session, keep sign-ins stable, and reduce repeated checks when you move between pages. They also help us spot unusual access patterns without asking you to repeat every step.

Account security

We use login checks, device records, and review flags to protect the account from unwanted access. If something looks unusual, we may pause the request until identity is confirmed through the right channel.

Retention

Some records stay on file for a fixed period so we can handle disputes, comply with law, and prevent misuse. The exact period depends on the record type and the rule that applies to it.

Access requests

If you ask to see stored details, we will first confirm that the request comes from the account holder or an accepted representative. That check protects your privacy and stops accidental disclosure.

Correction requests

When a record is wrong, send the correct value and the field you want changed. We will update what we can after verification and tell you if a record must stay as-is for legal reasons.

Questions on access and changes

These answers cover the parts people ask about most: what we collect, how long we keep it, how cookies work, and how you send a request when you want a change. If access or eligibility is in question, the answer depends on local law and is available where local law permits. For anything outside the examples here, contact us with your account details so we can check the record tied to your profile.

We keep the details needed to open, secure, and service the account, plus the records required for audit and dispute handling. That usually includes contact details, login history, request logs, and any verification result tied to your profile.

Cookies help the site remember your session, keep you logged in safely, and show the right pages without asking for the same inputs again. They also help us spot unusual access patterns and reduce repeated checks.

Yes. Send the exact field you want changed, the correct value, and enough detail for us to match the account. We may ask for identity proof before updating records, especially when the request affects access or security.

We keep records for the time needed to run the account, answer disputes, meet legal duties, and protect against misuse. The exact period can change by record type and local law, so some entries stay longer than others.

Usually the account holder can ask, and we may ask for proof before sharing anything. If local law allows a representative to act for you, send the authority details and the account link so we can check it.

Use email or the in-app route and include your account email, the policy section, and the change you want. Clear wording helps us verify the request and reply through the same channel with the next step.

Yes. If a feature or request is restricted in your location, we only handle it where local law permits. We will still explain what we can do, what we need from you, and which step comes next.

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