Reference

Privacy Policy for Indian Accounts

At 7lottery, this Privacy Policy explains what we collect when you open an account, use UPI, Paytm or PhonePe, and contact support.

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7lottery Privacy Policy for Indian Accounts
CONTACT PATHS

How to Reach Us

If you want to ask about this policy, we keep contact paths simple. Use the in-account message box for access, correction, or deletion requests, or email our privacy team with your registered…

Email Send your request from the email tied to your account, include the page path and the change you want, and we will use those details to confirm it before replying with the next step.
In-account chat Use chat for access questions, correction requests, or cookie queries. We log the message against your account so the right team can answer without asking you to repeat the same details in another channel.
Request form Open the privacy form in your account area when you need a copy of stored data or want us to update a detail we keep on file. Add any payment reference if the request is about a wallet record.
DATA HANDLING

How We Keep Records Safe

We handle privacy requests through a small set of controlled steps. Account data is stored in restricted systems, login and wallet changes are logged, and cookie settings stay on your device until…

Data we collect

We collect only the details needed to open, run, and protect your account: contact details, device signals, login history, and wallet references. We do not ask for more than we need to complete the request.

Cookie use

Cookies keep you signed in, remember language settings, and help us see whether pages load or behave as expected. You can clear them in your browser, though some settings may need to be set again.

Account security

Login attempts, password resets, and wallet edits are logged so we can spot misuse and respond quickly if something looks wrong. We may ask for a verification step before changing sensitive details.

Retention period

We keep records only for the time needed to process requests, resolve disputes, meet accounting duties, and satisfy legal retention needs. When a record is no longer needed, we delete or anonymise it.

Request handling

Send correction, access, or deletion requests from the email tied to your account or through in-account chat. We use that link to confirm ownership before we make a change.

Change logs

If this policy changes, we update the page, note the new date, and keep earlier versions for internal records. That lets you see which wording applied when you shared your data.

Privacy Policy Questions for Your Account

If you want a quick answer before you contact us, start here. These questions cover what we collect, why we keep it, how cookies work, and how you can ask for a copy or correction. If your request is tied to a payment reference or a security check, we may ask for a little more detail so we can locate the right record.

We may collect your name, contact details, login credentials, device signals, and wallet references. If you use UPI, Paytm or PhonePe, we also keep the transaction reference needed to match the payment to your account.

Cookies help us keep you signed in, remember language settings, and check whether pages load or behave as expected. They also help us detect repeated errors or unusual access patterns that need attention.

We share details only when needed to process a request, prevent misuse, meet legal duties, or handle a payment check. Any sharing is limited to the data needed for that purpose.

We keep records for the period needed to process your account, resolve disputes, complete checks, and meet legal retention duties. Once that period ends, we delete or anonymise data where possible.

Yes. Send the request from the email tied to your account or through in-account chat, and include the detail you want changed or copied. We may ask for a verification step before acting.

You can ask, and we will assess the request against legal retention duties and account records we must keep. Where removal is allowed, we process it after confirming the request belongs to you.

Yes. Access, use, and any request we can act on depend on local law, and the service is available only where local law permits. If a request cannot be completed, we will say why.

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